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Questions & Answers 

Frequently Asked Questions

 

Before installing a smart lock

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  • How does a smart lock work?

A smart lock is a door lock that can be opened without a key. It can be opened in a variety of ways, including a smartphone app, fingerprint recognition, and a password.

  • Is a smart lock safe?

A smart lock is safer than a traditional door lock. It cannot be opened if the key is lost or stolen. Smart locks also have enhanced security features to prevent break-ins.

  • Is it difficult to install a smart lock?

The installation process for a smart lock is similar to that of a traditional door lock. Most smart locks can be installed by a DIYer.

  • Isn't a smart lock expensive?

The price of a smart lock varies depending on the model. Inexpensive models start at a few tens of thousands of won, while high-end models can cost hundreds of thousands of won.

  • Can a smart lock be installed on any door?

Not all doors can be installed with a smart lock. To install a smart lock, you need to check the thickness and material of your front door.

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After installing a smart lock

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  • How do I use a smart lock?

To use a smart lock, you first need to download the smartphone app. After installing the app, you need to connect the lock to the app. Once the connection is complete, you can open and close the lock.

  • What are the security features of a smart lock?

Smart locks offer a variety of security features. The most common security features include:

  • Keypad lock

  • Fingerprint recognition lock

  • App lock

  • Wi-Fi connection

  • Remote lock/unlock

  • How long does a smart lock battery last?

The battery life of a smart lock varies depending on the model. Generally, the battery lasts for 1 to 2 years.

  • What should I do if my smart lock breaks down?

If your smart lock breaks down, you should contact customer service. Customer service will diagnose the cause of the breakdown and proceed with repair or replacement.

  • What are the benefits of using a smart lock?

There are many benefits to using a smart lock, including:

  • You don't have to worry about losing or stealing your keys.

  • Improved security to prevent break-ins

  • You can open and close your door from anywhere, even when you're not home.

  • You can open your door with your hands full.

  • You can connect your smart lock to your smart home system.​

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